HOW DO SCAMMERS GAIN ACCESS TO CONSUMER PERSONAL INFO?
PROTECT PERSONAL CONSUMER INFO FROM THE INSIDE OF THE COMPANY, TOO
Many employees also gain access to personal consumer information on a daily basis, too when conducting customer account updates or accessing personal information of consumers for banking or health purposes. But are there safeguards in place once the manager, supervisor or worker has accessed the customer's information? What happens when an employee leaves the company? What kind of information have they gained access to?
We now have the technology to recognize faces and what's even in a person's suitcase. Is there also technology available to monitor what a supervisor or manager is suddenly scribbling down on a piece of paper after accessing a customer's account? Yes, it might be happening right under our noses...
